Job Description
Welcome to LuxeStay Resorts, where hospitality meets opportunity. We are currently seeking enthusiastic, entry-level candidates to join our team as Front Desk Agents in the heart of Orlando, Florida.
If you are looking to start a career in the hospitality industry and want to work in a dynamic, high-energy environment, this is the perfect role for you. We offer comprehensive training, a supportive team culture, and the chance to make every guest's stay unforgettable.
Responsibilities
- Welcoming guests with a warm smile and professional demeanor at the front desk.
- Assisting with check-in and check-out procedures efficiently and accurately.
- Managing phone inquiries and directing calls to the appropriate departments.
- Maintaining a clean, organized, and welcoming lobby area at all times.
- Handling cash transactions and processing credit card payments securely.
- Resolving guest concerns and providing exceptional customer service solutions.
- Updating guest information and managing room reservations in our Property Management System.
Qualifications
- High school diploma or GED required.
- Previous hospitality experience is a plus, but entry-level candidates are strongly encouraged to apply.
- Excellent verbal communication and interpersonal skills.
- Professional appearance and grooming standards.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to work flexible hours, including weekends and holidays.
- Must be legally authorized to work in the United States.