Job Description
Join our award-winning team at Pacific Sands Hotel Group, where hospitality excellence meets coastal charm in sunny San Diego! We're seeking passionate individuals to deliver unforgettable guest experiences at our premier waterfront properties. Enjoy competitive weekly pay, comprehensive benefits, and opportunities for career growth in California's vibrant hospitality industry.
Why work with us? Weekly paychecks, flexible scheduling, employee discounts, and a supportive culture that celebrates local talent. Perfect for career changers, recent graduates, and hospitality veterans seeking stability and advancement.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out processes using PMS systems with precision
- Resolve guest inquiries and concerns proactively to ensure satisfaction
- Coordinate with housekeeping and maintenance teams for seamless operations
- Upsell premium services and amenities to enhance guest experience
- Maintain strict compliance with safety and sanitation protocols
- Participate in daily team briefings and continuous improvement initiatives
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel management software (Opera, etc.)
- Excellent communication and problem-solving skills
- Ability to work flexible shifts including weekends and holidays
- Basic math and cash handling proficiency
- Valid California driver's license (for off-site errands)
- Food Handler's Certification preferred
- Spanish language skills highly valued