Job Description
Join our award-winning hospitality team as a Front Desk Agent! We're urgently hiring motivated individuals with no prior experience who are passionate about creating exceptional guest experiences. Enjoy competitive pay, comprehensive training, and career growth opportunities in Chicago's vibrant downtown. If you're a people person with a can-do attitude, we want you!
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and provide accurate room availability information
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold exceptional cleanliness and professional standards
- Assist with luggage and transportation requests
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Proficient with basic computer technology
- Exceptional customer service mindset
- Ability to multitask in a fast-paced environment
- Positive attitude and eagerness to learn
- Flexible availability including weekends/holidays
- Valid work authorization required