Job Description
Are you the first face a guest sees? Join Apex Hospitality Solutions as a Front Desk Agent and become the heartbeat of our hospitality operations. We are seeking a charismatic, detail-oriented individual to join our team in the heart of Phoenix, AZ.
In this entry-level role, you won't just answer phones; you will create memorable experiences. We offer a supportive environment where you can grow your career in customer service and operations management.
Why Join Us?
- Competitive hourly pay starting at $15.00.
- Comprehensive medical, dental, and vision insurance.
- Opportunities for career advancement within the hospitality industry.
- A modern, team-oriented workplace culture.
Take the next step in your professional journey and apply today.
Responsibilities
- Provide professional and welcoming greetings to all visitors and clients.
- Manage incoming inquiries via phone, email, and in-person with accuracy.
- Handle front desk operations including mail distribution, package reception, and billing.
- Assist in maintaining a clean, organized, and professional lobby environment.
- Perform light administrative tasks and data entry using industry-standard software.
- Collaborate with management to ensure smooth daily operations.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service, hospitality, or reception is a plus but not mandatory.
- Strong interpersonal and communication skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work flexible hours, including weekends and holidays.
- Professional appearance and demeanor.