Job Description
Are you a people person looking for a rewarding career in hospitality?
Sacramento Hospitality Solutions is currently seeking a friendly and organized Front Desk Agent to join our growing team. We specialize in providing exceptional service to our residents and guests, and we are looking for individuals who are ready to grow with us.
As a Front Desk Agent, you will be the face of our establishment, ensuring that every visitor feels welcome and valued. Whether you are an experienced professional or just starting out, we offer comprehensive training to help you succeed in this entry-level position.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00).
- Flexible shift work schedules to accommodate your lifestyle.
- Comprehensive training and career advancement opportunities.
- Supportive and inclusive work environment.
Responsibilities
- Manage the front desk operations, including check-in and check-out procedures for guests.
- Answer incoming phone calls and redirect them to the appropriate department or personnel.
- Greet visitors warmly and provide directions or assistance as needed.
- Handle incoming mail, packages, and maintain the lobby area in pristine condition.
- Process payments and manage daily cash reconciliation accurately.
- Assist with general administrative duties and data entry as required.
- Ensure strict adherence to company policies and safety protocols.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in customer service, hospitality, or reception is preferred but not required for entry-level applicants.
- Strong verbal communication skills and a professional telephone manner.
- Proficiency in basic computer applications and office software (Microsoft Office suite).
- Must be reliable, punctual, and able to work flexible shifts, including weekends and holidays.
- A friendly, outgoing personality with a strong focus on guest satisfaction.