Job Description
Welcome to Seattle Hospitality Group! We are seeking enthusiastic and reliable individuals to join our team as Entry-Level Front Desk Agents. If you are looking for a dynamic career in the heart of Seattle with no prior experience required, we want to hear from you. We offer comprehensive training to help you grow into a confident professional in the hospitality industry.
As a Front Desk Agent, you will be the face of our brand, ensuring every guest feels welcomed and valued. We pride ourselves on a modern, high-conversion work environment where your energy and personality shine.
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to all guests, visitors, and clients upon arrival.
- Reception Support: Manage the front desk operations, including answering multi-line phones, transferring calls, and managing email inquiries efficiently.
- Guest Services: Assist with check-in and check-out procedures, manage room keys, and provide local information and directions.
- Administrative Duties: Maintain accurate guest records, process payments, and update the reservation system.
- Event Coordination: Support the coordination of in-house events and conference room bookings.
Qualifications
- Education: High school diploma or GED equivalent (Associate’s degree preferred but not required).
- Experience: No prior experience necessary – we are looking for a positive attitude and a willingness to learn.
- Communication: Excellent verbal and written communication skills in English.
- Technical Skills: Basic computer proficiency and familiarity with standard office software (MS Office, Google Workspace).
- Professionalism: A neat, professional appearance and a friendly, outgoing demeanor.