Job Description
Join our dynamic hospitality team as a Front Desk Agent at the prestigious Grand Bay Hotel Oakland! We're seeking enthusiastic individuals to deliver exceptional guest experiences in the heart of California's vibrant Bay Area. No prior experience required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, benefits, and growth opportunities in a luxury environment where your smile and dedication make every guest feel welcome.
Responsibilities
- Warmly greet and register guests with personalized service
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software (training provided)
- Uphold brand standards and safety protocols
Qualifications
- No experience required – we train passionate newcomers!
- Exceptional communication and interpersonal skills
- Strong multitasking and problem-solving abilities
- Professional appearance and positive attitude
- Basic computer literacy
- Ability to work flexible shifts including weekends
- Valid work authorization in the United States
- High school diploma or equivalent