Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent! We're seeking energetic and customer-focused individuals to create memorable experiences for our guests. No prior experience required – we provide comprehensive training to develop your skills in hospitality excellence. Enjoy competitive pay, benefits, and growth opportunities in San Diego's vibrant hospitality scene.
Responsibilities
- Warmly greet and register guests with exceptional service
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve concerns promptly
- Process reservations and manage room assignments
- Maintain accurate guest records and billing information
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain cash drawer accuracy
- Uphold hotel safety and security protocols
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Proficiency with basic computer systems
- Professional appearance and demeanor
- Ability to work flexible hours including weekends
- No experience required – training provided
- Customer service mindset with attention to detail