Job Description
Join our award-winning hospitality team in Wichita, Kansas as a Front Desk Agent! We're seeking a dynamic professional to deliver exceptional guest experiences during flexible shifts. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in a supportive environment. Perfect for night owls and early birds alike!
Responsibilities
- Manage check-in/check-out processes with precision and efficiency
- Handle guest inquiries via phone, email, and in-person interactions
- Process payments and maintain accurate reservation records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Resolve guest concerns with professionalism and empathy
Qualifications
- 1+ years hospitality or customer service experience
- Strong communication and conflict resolution skills
- Proficient in hotel management software (e.g., Opera)
- Flexible availability for day/night/weekend shifts
- High school diploma or equivalent
- Basic knowledge of local attractions and services