Job Description
Start your hospitality career today! Mountain Peak Resorts is seeking enthusiastic Hotel Front Desk Agents for immediate openings in beautiful Colorado Springs. No prior experience needed – we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, flexible scheduling, and growth opportunities within our award-winning hotel chain.
Join our team and deliver exceptional guest experiences while working in the heart of Colorado's tourism hub. We value teamwork, positivity, and a passion for service. Apply now and start your journey with us!
Responsibilities
- Guest check-in/check-out procedures and reservation management
- Answering phones and responding to guest inquiries
- Processing payments and handling cash/credit transactions
- Coordinating with housekeeping and maintenance teams
- Upselling hotel amenities and services
- Resolving guest concerns with professionalism
- Maintaining accurate guest records in property management systems
Qualifications
- No prior hotel experience required
- High school diploma or equivalent
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and eagerness to learn
- Must pass background check