Job Description
Launch your hospitality career with us! We're seeking enthusiastic individuals to join our vibrant team at the Grand Hotel Richmond. No prior experience is needed – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible schedules, and opportunities for advancement in a supportive environment.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and answer inquiries via phone/email
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with professionalism and empathy
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (required)
- Exceptional communication and customer service skills
- Basic computer proficiency (training provided)
- Positive attitude and willingness to learn
- Ability to work flexible shifts including nights/weekends
- Attention to detail and problem-solving abilities