Job Description
Are you looking for an exciting opportunity in the hospitality industry? The Summit Hotel & Suites is currently seeking dedicated professionals to join our dynamic team in Philadelphia, Pennsylvania.
We are offering immediate hiring for both Front Desk Agents and Housekeeping Staff. If you thrive in a fast-paced environment and enjoy providing top-tier service to our guests, we want to meet you. Join a company that values your hard work and offers a supportive work culture with flexible shift options.
Why Join Us?
- Immediate start available for qualified candidates.
- Competitive hourly pay ranging from $18.00 - $24.00.
- Comprehensive benefits package including health, dental, and vision insurance.
- Employee discounts on dining and hotel stays.
- Opportunities for career advancement within the group.
Responsibilities
- Front Desk: Check guests in and out efficiently, verifying identification and payment methods while ensuring a warm welcome.
- Guest Relations: Respond to inquiries regarding amenities, local attractions, and restaurant recommendations with professionalism.
- Housekeeping: Maintain the cleanliness and organization of guest rooms and common areas to the highest standards of hospitality.
- Communication: Handle incoming calls, emails, and voicemails with a courteous and helpful tone.
- Operational Support: Assist with special requests and resolve any guest complaints or issues promptly to ensure satisfaction.
- Security: Monitor the lobby area and ensure the safety and security of all guests and property.
Qualifications
- Education: High school diploma or GED required.
- Experience: Previous experience in hospitality, customer service, or hotel operations is preferred but not required for immediate hires.
- Skills: Strong interpersonal and communication skills; ability to multitask effectively.
- Availability: Must be willing to work flexible shifts, including weekends, nights, and holidays.
- Technical: Basic computer literacy and ability to learn property management systems quickly.
- Physical: Ability to stand for extended periods and lift moderate weights (up to 30 lbs) for housekeeping duties.