Job Description
Join our award-winning team at Mountain View Hospitality as a Front Desk Agent! We're seeking a dynamic, customer-focused professional to create exceptional first impressions for our guests. This immediate hire opportunity offers competitive pay, comprehensive benefits, and career growth in the heart of Colorado Springs. If you're passionate about hospitality and ready to start immediately, apply today!
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and room assignments using property management systems
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized lobby environment
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency with reservation systems (Opera, etc.)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling abilities
- Positive attitude and professional appearance
- Immediate availability to start