Job Description
Join our dynamic hospitality team as a Front Desk Agent in vibrant Jacksonville, FL! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our premium downtown location. This immediate hire position offers rapid career progression in the hospitality industry. If you're passionate about service, possess strong communication skills, and thrive in fast-paced environments, this is your opportunity to launch a rewarding career. We provide comprehensive training and competitive benefits including health insurance and paid time off.
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Answer multi-line phone calls and manage guest inquiries professionally
- Process payments and manage cash drawer with precision
- Coordinate with housekeeping and maintenance teams to resolve guest requests
- Upsell hotel amenities and local attractions to enhance guest experience
- Maintain a clean, organized front desk environment
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – training provided
- Exceptional communication and interpersonal skills
- Proficiency in basic computer applications
- Strong problem-solving abilities and attention to detail
- Ability to work flexible shifts including weekends and holidays
- Valid Florida driver's license preferred but not required