Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Hospitality Group in Oklahoma City! We're seeking enthusiastic individuals to be the first point of contact for our guests. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in a supportive environment.
Responsibilities
- Warmly greet and check-in/check-out guests with exceptional service
- Manage reservations and room assignments efficiently
- Process payments and maintain accurate financial records
- Address guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams
- Operate hotel management software (training provided)
- Uphold cleanliness and organization of the front desk area
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent (GED)
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (training available)
- Ability to work flexible shifts including weekends
- Positive attitude and customer-focused mindset
- Reliable transportation and punctuality
- No hospitality experience required – we train!