Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences at our premier beachfront property in Long Beach, CA. This immediate hire opportunity offers competitive compensation, growth potential, and a vibrant work environment. If you're passionate about hospitality and ready to start your career today, apply now!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and special requests
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest inquiries and concerns promptly
- Market hotel services and amenities to guests
- Maintain cleanliness and organization at the front desk
Qualifications
- 1+ years front desk or customer service experience
- Proficiency in hotel management software (Opera, etc.)
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of hospitality industry standards
- Flexible availability including weekends and holidays
- Positive attitude with exceptional guest service focus