Job Description
Join our award-winning hotel team in Wichita as an immediate-hire Front Desk Agent! We're seeking dynamic professionals to deliver exceptional guest experiences at our downtown property. This full-time role offers competitive pay, benefits, and rapid onboarding for qualified candidates. If you thrive in fast-paced environments and possess outstanding hospitality skills, apply today to start your career with us!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest stays
- Maintain a clean, organized front desk area
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in reservation software (Opera, Fidelio, etc.)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Basic math and cash handling accuracy
- Flexibility to work evenings, weekends, and holidays
- Valid driver's license and reliable transportation