Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Horizon Hotels! We're seeking enthusiastic individuals to deliver exceptional guest experiences in our vibrant Mesa location. No prior experience required – we provide comprehensive training to kickstart your career in hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our expanding portfolio. If you're passionate about customer service and ready to start immediately, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through attentive service
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- No experience required – training provided
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Customer service mindset with positive attitude
- Flexibility to work weekends and holidays
- Valid Arizona driver's license (if transporting guests)