Job Description
Join our dynamic team as a Front Desk Agent and kickstart your hospitality career in Wichita! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premium downtown hotel. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement in a supportive environment.
As the first point of contact for our guests, you'll play a vital role in creating memorable stays. Your positive attitude and dedication will shine through as you handle check-ins, manage reservations, and resolve inquiries with professionalism. This is your chance to grow with a leading hospitality company while making a real impact on our guests' experiences.
Responsibilities
- Manage guest check-in/out procedures efficiently and accurately
- Handle reservation inquiries and modify bookings using our property management system
- Process payments and maintain secure financial records
- Address guest concerns promptly and coordinate with housekeeping/management teams
- Provide local recommendations and information to enhance guest experiences
- Maintain a clean and organized front desk area
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (typing, MS Office)
- Positive attitude with customer service focus
- Ability to work flexible shifts including weekends/holidays
- No prior experience required - training provided
- Must pass background check and drug screening