Job Description
Immediate Front Desk Agent Position in Long Beach, CA!
Join our dynamic hospitality team at Oceanview Hospitality Group, where we deliver world-class guest experiences. We're seeking enthusiastic and professional Front Desk Agents to be the first point of contact for our valued guests. This full-time, immediate hire position offers competitive compensation, growth opportunities, and a vibrant work environment.
What We Offer:
• Competitive hourly wage + tips
• Comprehensive benefits package
• Flexible scheduling
• Professional development opportunities
• Employee discounts on hotel stays and dining
If you're passionate about hospitality and ready to start your career immediately, apply today!
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage reservations, room assignments, and guest inquiries via phone/email
- Process payments and maintain accurate cash handling procedures
- Coordinate with housekeeping and maintenance teams for guest requests
- Utilize hotel management software (e.g., Opera, Cloudbeds) for daily operations
- Resolve guest concerns promptly to ensure satisfaction
- Assist with valet services and concierge duties as needed
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years of front desk or customer service experience
- Proficiency in hotel management systems and MS Office Suite
- Exceptional communication and conflict-resolution skills
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends, nights, and holidays
- Basic knowledge of Long Beach attractions and transportation
- Valid driver's license and reliable transportation