Job Description
Join our dynamic hospitality team as a Front Desk Agent and experience the freedom of daily pay! We're seeking energetic professionals to manage guest operations during flexible shifts in Detroit's vibrant downtown. Enjoy competitive daily compensation, no-fee payroll processing, and opportunities for advancement in a supportive environment. Perfect for students, gig workers, or those seeking supplemental income.
Our ideal candidate thrives in fast-paced settings, excels at multitasking, and embodies exceptional customer service. With flexible scheduling options and same-day pay, you'll control your work-life balance while delivering memorable guest experiences.
Responsibilities
- Manage check-in/check-out processes with precision and efficiency
- Handle guest inquiries, complaints, and requests with professionalism
- Process payments and maintain accurate transaction records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Utilize property management systems for reservation management
- Uphold brand standards and safety protocols at all times
- Assist with concierge services and local recommendations
Qualifications
- Minimum 1 year customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficiency in basic computer systems and reservation software
- High school diploma or equivalent required
- Valid driver's license and reliable transportation
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving aptitude