Job Description
Join our award-winning team as a Front Desk Agent at Grand Hospitality Group! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premier Oklahoma City location. No experience required – we provide comprehensive training. Enjoy immediate hire opportunities, competitive benefits, and career growth in the hospitality industry. If you're a people person with a positive attitude, apply today to start your journey with us!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservation inquiries and bookings
- Resolve guest concerns with professionalism
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Promote hotel services and local attractions
- Maintain a clean, organized lobby area
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Attention to detail and problem-solving mindset
- Professional appearance and demeanor
- Must pass background check