Job Description
Join our award-winning team as a Front Desk Agent at Grand Hospitality Group in Minneapolis! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our downtown location. No prior experience required—comprehensive training provided. Enjoy competitive pay, flexible scheduling, and career growth opportunities in the heart of the Twin Cities. Immediate openings available!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
- Sell hotel amenities and local attractions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficiency in basic computer applications
- Ability to multitask in fast-paced environments
- Positive attitude with customer-first mindset
- Willingness to work evenings, weekends, and holidays
- No hospitality experience necessary—training provided!