Job Description
Join our award-winning hospitality team in Omaha as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences at our premium downtown location. Immediate full-time positions available with competitive pay and comprehensive benefits package. If you thrive in fast-paced environments and take pride in creating memorable stays, apply today!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and special packages
- Maintain clean and organized front desk area
Qualifications
- 1+ years front desk or customer service experience
- Proficiency with hotel management software (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Basic knowledge of hospitality industry standards
- High school diploma or equivalent required
- Flexible schedule availability including nights/weekends
- Positive attitude with strong attention to detail