Job Description
We are seeking a friendly and reliable Front Desk Agent to join our team in Mesa, Texas. We are offering immediate hire opportunities for candidates with a passion for hospitality, regardless of prior experience.
As a Front Desk Agent, you will be the first point of contact for our guests, ensuring they have a welcoming and comfortable stay. We provide comprehensive training and a supportive environment to help you succeed.
What We Offer:
- Immediate start available
- No prior experience required
- Competitive hourly wage ($15 - $18/hr)
- Health, dental, and vision insurance
- Employee discounts on stays and dining
- Flexible scheduling
Responsibilities
- Greet guests warmly upon arrival and handle check-in and check-out procedures efficiently.
- Answer phone calls and emails promptly to respond to guest inquiries.
- Process payments and handle cash transactions accurately.
- Maintain a clean and organized front desk area.
- Assist guests with directions, local recommendations, and special requests.
- Report maintenance issues and safety hazards to management immediately.
- Collaborate with housekeeping and maintenance staff to ensure room readiness.
Qualifications
- High school diploma or GED equivalent is preferred but not mandatory.
- Excellent verbal communication and interpersonal skills.
- Ability to work weekends, holidays, and varying shifts.
- Basic computer literacy and typing skills.
- Professional appearance and a positive attitude.
- Ability to stand for long periods and lift moderate amounts of weight.