Job Description
Join Our Elite Hospitality Team!
We are seeking a dynamic Front Desk Agent for immediate hire in Jacksonville, Florida. If you thrive in a fast-paced environment and have a passion for guest relations, we want to hear from you. This role offers flexible shift work opportunities and a chance to be part of a world-class hotel group.
Why Join Us?
- Immediate Start: Begin your career journey with us today.
- Competitive Pay: Earn between $16.00 and $22.00 per hour based on experience.
- Flexible Scheduling: We offer a variety of shifts to fit your lifestyle.
Responsibilities
- Check guests in and out efficiently, ensuring accuracy in all billing and registration information.
- Provide exceptional customer service by answering questions and resolving complaints with a positive attitude.
- Manage the front desk operations, including answering phones and managing email correspondence.
- Maintain the cleanliness and professional appearance of the lobby and public areas.
- Process payments and handle cash transactions with strict attention to detail.
- Assist guests with special requests, including restaurant reservations and transportation.
Qualifications
- High school diploma or GED required.
- Previous experience in a hotel, resort, or customer service role is preferred.
- Strong verbal communication skills and a professional demeanor.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Proficiency in using computer systems and property management software.