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Hospitality & Tourism 🏢 Full Time ⭐️ Verified

Front Desk Agent - Immediate Hire | Tucson, AZ

Loews Ventana Canyon
Tucson
Estimated Salary
USD 18 – USD 22
Live Update
17 Juni 2026
Deadline
17 Jun 2027

Job Description

Are you a hospitality professional looking for an immediate opportunity to shine? Loews Ventana Canyon is seeking a dedicated and charismatic Front Desk Agent to join our elite team. We offer a competitive salary, immediate start dates, and a dynamic work environment in the heart of Tucson's beautiful Sonoran Desert.

As a Front Desk Agent, you are the face of our resort. You will ensure that every guest has a seamless and memorable stay from the moment they arrive. We value passion, professionalism, and a commitment to excellence in every interaction.

Responsibilities

  • Execute smooth check-in and check-out procedures for all guests with a focus on speed and accuracy.
  • Manage high-volume phone lines and email inquiries regarding reservations, directions, and local attractions.
  • Resolve guest complaints and special requests promptly to ensure 100% guest satisfaction.
  • Process payments accurately using the Property Management System (PMS).
  • Collaborate with housekeeping and maintenance teams to ensure room readiness standards are met.
  • Maintain a welcoming and organized front desk lobby environment.

Qualifications

  • High school diploma or GED required; hospitality degree a plus.
  • Previous front desk or guest services experience preferred but willing to train immediate hires.
  • Proficiency in Microsoft Office Suite and hotel PMS software (e.g., Opera, Micros).
  • Strong interpersonal and verbal communication skills.
  • Ability to stand for extended periods and lift moderate amounts of weight.

Required Skills

Hospitality Guest Services Front Desk PMS Tucson AZ Customer Service Reservation System Communication Teamwork

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