Job Description
Are you looking for a rewarding career in hospitality? Grand Horizon Hotels is currently hiring Front Desk Agents and Hotel Staff in Jacksonville, FL. We are seeking energetic and detail-oriented individuals to join our growing team and provide exceptional guest experiences.
Why Join Us?
- Competitive hourly pay ($15 - $20/hr)
- Flexible scheduling options
- Employee discounts and benefits package
- Career growth opportunities within a renowned hotel brand
We pride ourselves on offering top-notch service, and our Front Desk Agents are the face of our brand. If you are a quick learner with a positive attitude, apply today!
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a smooth check-in and check-out process.
- Manage room reservations and accommodate special guest requests efficiently.
- Handle incoming phone calls and emails with professionalism and accuracy.
- Resolve guest inquiries and complaints promptly to ensure high satisfaction levels.
- Maintain a clean and organized front desk area and lobby environment.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in hospitality, front desk, or customer service is preferred.
- Strong communication and interpersonal skills.
- Proficiency with hotel management software and basic computer skills.
- Ability to work a flexible schedule, including weekends and holidays.
- A friendly demeanor and a genuine passion for helping others.