Job Description
Are you looking for a rewarding role in the healthcare industry with the convenience of weekly pay? MetroCare Medical Center is currently seeking a dedicated Front Desk Agent to join our dynamic team in Kansas City, MO. We pride ourselves on providing exceptional patient care and value our employees' time with competitive compensation and comprehensive benefits.
Why Choose MetroCare?
- Weekly Paychecks: Get paid on time, every week, without the wait.
- Shift Work Flexibility: We offer various shift schedules, including day, evening, and weekend options to fit your lifestyle.
- Career Advancement: Clear pathways for growth within a leading healthcare organization.
As the first point of contact for our patients, you will play a crucial role in ensuring a smooth and welcoming experience. If you are organized, friendly, and ready to start a new career, we want to hear from you!
Responsibilities
- Greet patients and visitors warmly upon arrival and manage the check-in/check-out process efficiently.
- Answer multi-line phone systems and direct calls to the appropriate department with professionalism.
- Verify patient insurance information and process payments accurately.
- Maintain a clean, organized, and professional reception area.
- Update patient demographics and medical records in the EHR system.
- Assist with administrative tasks such as filing, faxing, and data entry.
Qualifications
- High School Diploma or GED equivalent is required.
- Minimum of 1 year of experience in a front desk, reception, or customer service role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Ability to work varying shifts, including evenings and weekends.
- Professional appearance and strong interpersonal skills.