Job Description
Are you a charismatic professional looking for a rewarding role in the heart of Denver? Denver Medical Center is seeking a dedicated Front Desk Agent to join our dynamic shift team. We offer flexible scheduling, including evening, night, and weekend shifts, for candidates who thrive in a fast-paced environment. In this role, you will be the first point of contact for our patients and visitors, ensuring a welcoming, efficient, and compassionate experience. We value reliability, strong communication skills, and a customer-first attitude.
Why Join Us?
- Competitive hourly rate ($18.00 - $22.00).
- Flexible shift options to accommodate your lifestyle.
- Health, dental, and vision insurance for full-time employees.
- Professional development opportunities.
- A supportive and inclusive team culture.
Responsibilities
- Manage the front desk reception, including patient check-ins, check-outs, and accurate registration.
- Answer and direct incoming phone calls and emails promptly and professionally.
- Handle inquiries regarding services, directions, and facility policies with a positive demeanor.
- Maintain accurate records in the Electronic Health Record (EHR) system and handle data entry.
- Ensure the reception area is clean, organized, and welcoming at all times.
- Assist with administrative tasks such as filing, appointment scheduling, and supply management.
- Collaborate with nursing and administrative staff to ensure seamless operations.
Qualifications
- High school diploma or GED required; additional certifications in medical reception are a plus.
- Previous front desk or reception experience is preferred but not required.
- Strong interpersonal and verbal communication skills.
- Ability to work various shifts, including evenings, weekends, and holidays.
- Proficiency with Microsoft Office Suite and basic computer systems.
- Reliable transportation and a professional appearance.
- CPR certification preferred.