Job Description
Welcome to Metro Medical Center, where we are dedicated to providing exceptional patient care. We are currently looking for a highly organized and welcoming Front Desk Agent to be the first point of contact for our patients and visitors.
This is an excellent opportunity for individuals looking to launch their career in the health care industry. We do not require prior experience—just a great attitude and a willingness to learn. We offer comprehensive onboarding and training to help you succeed in this role.
Why Join Us?
- Competitive Pay: $15.00 - $18.00 per hour.
- Full Benefits Package: Health, dental, and vision insurance available after 90 days.
- Career Growth: Clear pathways for advancement within our organization.
- Modern Work Environment: State-of-the-art facilities in the heart of Columbus.
Responsibilities
- Manage the front desk reception area to ensure a professional and welcoming atmosphere.
- Greet patients, visitors, and vendors warmly and assist with check-in processes.
- Answer multi-line phone systems and route calls efficiently.
- Handle incoming emails and manage appointment scheduling in our electronic system.
- Verify patient insurance information and collect co-pays when necessary.
- Assist with administrative duties such as filing, copying, and data entry.
Qualifications
- No prior work experience required; entry-level candidates are encouraged to apply.
- High school diploma or equivalent (GED).
- Strong verbal communication skills and a polite telephone manner.
- Proficiency in basic computer operations and Microsoft Office Suite.
- Ability to multitask in a busy, fast-paced environment.
- Attention to detail and ability to maintain confidentiality.