Job Description
Are you a dedicated professional seeking a stable, full-time opportunity?
Apex Health Services is looking for a Shift Work Front Desk Agent to join our dynamic team in Chicago. In this role, you will be the face of our organization, ensuring our patients and visitors receive world-class service around the clock. We offer competitive shift differentials for evening and weekend work, making this an ideal opportunity for those seeking flexibility and financial growth.
Why Join Us?
- Competitive hourly pay with shift differentials.
- Comprehensive health, dental, and vision insurance.
- Opportunities for career advancement within the organization.
- Supportive and collaborative work environment.
We are committed to excellence and are looking for individuals who embody our core values of integrity, compassion, and reliability.
Responsibilities
- Manage front desk operations during all assigned shifts, ensuring smooth daily workflow.
- Greet and welcome patients, clients, and visitors with a professional and friendly demeanor.
- Answer and direct incoming phone calls and emails to the appropriate departments.
- Check patients in/out, verify insurance information, and process payments accurately.
- Monitor building security and access points to ensure safety protocols are followed.
- Maintain a clean, organized, and welcoming reception area at all times.
Qualifications
- High school diploma or GED required; Associate's degree preferred.
- Previous experience in a customer service, hospitality, or medical reception role is highly desirable.
- Must be available to work rotating shifts, including evenings, nights, weekends, and holidays.
- Proficient in Microsoft Office Suite and hospital management software (e.g., Epic, Cerner).
- Strong verbal and written communication skills with a focus on empathy and professionalism.
- Ability to work independently and multitask in a fast-paced environment.