Job Description
Join the Team at Capital Medical Group
We are seeking a professional and welcoming Front Desk Agent to join our busy facility in Sacramento. If you excel in a fast-paced environment and have a knack for providing exceptional customer service, we want to hear from you.
In this pivotal role, you will be the first point of contact for our patients and visitors. We pride ourselves on our high standards of care and are looking for a team member who shares our commitment to excellence. Enjoy a competitive hourly rate and a supportive work environment.
Responsibilities
- Manage the front desk operations efficiently, including patient check-in/check-out and appointment scheduling.
- Greet all visitors and patients with a warm, professional demeanor, ensuring a positive first impression.
- Answer and direct incoming phone calls, take accurate messages, and respond to inquiries via email.
- Maintain a clean, organized, and fully-stocked reception area.
- Handle cash transactions and credit card payments accurately; balance daily deposits.
- Update patient records and manage electronic health records (EHR) systems as needed.
- Collaborate with medical staff to ensure smooth clinic operations.
Qualifications
- High school diploma or equivalent; previous receptionist or administrative experience is preferred.
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and ability to learn new software quickly.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Professional appearance and a friendly, approachable attitude.