Job Description
Welcome to Sunset Boulevard Hotel, where the energy of Los Angeles meets world-class hospitality. We are currently seeking dynamic and energetic Teens and Young Professionals to join our front desk team as a Front Desk Agent. If you are a student looking for a flexible, high-impact role or a young adult eager to launch a career in hospitality, this is the perfect opportunity for you.
Our team is the heartbeat of our hotel. As a Front Desk Agent, you will be the first point of contact for our guests, creating memorable first impressions and ensuring a seamless stay. We value energy, reliability, and a positive attitude above all else.
Why Join Us?
- Flexible scheduling designed for students and teens.
- Opportunity to learn essential customer service and business skills.
- Employee discounts on dining and spa services.
- A supportive, fun, and modern work environment in the heart of West Hollywood.
Responsibilities
- Greet and welcome guests upon arrival with a warm, professional smile and a positive attitude.
- Check guests in and out efficiently, verifying information and processing payments.
- Answer incoming phone calls and emails promptly, directing inquiries to the appropriate departments.
- Assist with package deliveries and mail handling for guests and staff.
- Maintain a clean, organized, and welcoming reception area at all times.
- Handle basic inquiries regarding hotel amenities, local attractions, and directions.
Qualifications
- Must be at least 16 years of age.
- Currently enrolled in high school or college preferred.
- Strong communication skills with a friendly and approachable demeanor.
- Basic computer literacy and typing skills are required.
- Ability to stand for long periods and lift light packages (up to 20 lbs).
- Reliable transportation is a must.