Job Description
We are seeking a dedicated and professional Front Desk Agent to join our team at our downtown Chicago location. As the face of Lakeside Hospitality Group, you will play a crucial role in ensuring our guests enjoy a seamless and memorable experience during the night shift. We offer a competitive wage, a supportive team environment, and opportunities for career growth.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour with shift differentials.
- Flexible Schedule: Perfect for those seeking night shift work in Chicago.
- Benefits Package: Health, dental, and vision insurance available for full-time employees.
Are you ready to provide exceptional service around the clock? Apply today to become part of our team.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage the check-in and check-out processes efficiently, verifying identification and payment information.
- Answer and direct incoming phone calls, emails, and correspondence promptly.
- Monitor building security and access points to ensure a safe environment for guests and staff.
- Maintain the cleanliness and organization of the front desk area and common areas.
- Assist guests with inquiries regarding local attractions, dining, and transportation.
- Process daily financial transactions and reconcile cash drawers at the end of the shift.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in front desk operations, hospitality, or customer service is preferred.
- Strong verbal communication skills and a professional, welcoming demeanor.
- Ability to work independently and handle sensitive information with confidentiality.
- Proficiency in basic computer applications and property management systems.
- Must be available to work rotating night shifts, including weekends and holidays.