Job Description
Join our award-winning hospitality team as a Front Desk Agent! No experience required—we provide comprehensive training for motivated individuals eager to start their career in customer service excellence. This urgent opening offers immediate start dates and career growth opportunities within our luxury hotel portfolio.
What We Offer:
- Competitive hourly wage plus daily tips
- Free on-site parking and meal discounts
- Health benefits and retirement plans after 90 days
- Paid training and certifications
- Clear path to management roles
Responsibilities
- Warmly welcome and check-in/check-out hotel guests with exceptional service
- Manage reservations using our property management system
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Maintain a clean and organized front desk area
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Flexibility to work weekends, evenings, and holidays
- Valid Texas driver’s license preferred