Job Description
Join our award-winning team as a Front Desk Agent and kickstart your career in hospitality! We're seeking friendly, energetic individuals for our night shift positions in beautiful San Diego. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic environment. If you're a people person with a passion for exceptional service, apply today!
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage reservations and room assignments efficiently
- Answer phone calls and address guest inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with professionalism and empathy
- Perform nightly audits and report generation
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Ability to work independently and multitask
- Strong problem-solving abilities
- Flexible schedule availability (nights/weekends)
- Positive attitude and customer service mindset
- No prior experience required – training provided