Job Description
Are you a proactive professional seeking a dynamic role in the heart of Virginia Beach? Join the team at Atlantic Coast Hospitality as a Night Shift Front Desk Agent. We are looking for a friendly, reliable individual to ensure our guests have a seamless experience 24/7. Enjoy a competitive salary, comprehensive benefits, and the opportunity to work in a stunning coastal environment.
Why Join Us?
• Competitive hourly rate ($15.00 - $18.00)
• Medical, Dental, and Vision Insurance
• Employee Discounts on dining and accommodations
• Flexible scheduling and a supportive team culture
Responsibilities
- Check guests in and out efficiently using hotel property management software (PMS).
- Answer incoming calls and manage the front desk console during night hours.
- Handle guest inquiries, complaints, and requests with empathy and professionalism.
- Secure the property, ensuring all doors and access points are locked.
- Process payments and maintain accurate financial records.
- Monitor security cameras and alert management to any suspicious activity.
Qualifications
- High school diploma or GED required.
- Previous experience in hospitality or front desk operations preferred.
- Must be available to work rotating night shifts (10:00 PM - 6:00 AM).
- Strong computer proficiency and ability to learn PMS systems quickly.
- Excellent verbal communication and interpersonal skills.
- Ability to stand for extended periods and perform light physical tasks.