Job Description
Join Grand City Hotels as a Front Desk Agent and kickstart your hospitality career! We're seeking friendly, energetic individuals to deliver exceptional guest experiences at our vibrant downtown Chicago location. No experience is required – we provide comprehensive training to set you up for success. Enjoy flexible shift work including evenings, weekends, and holidays while building transferable skills in customer service, communication, and problem-solving. If you're a people person ready to thrive in a dynamic environment, apply today!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through professional appearance and demeanor
- Assist with valet services and luggage handling as needed
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficiency with basic computer systems
- Flexible availability for evening/weekend shifts
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods