Job Description
Join our dynamic team at the prestigious Grand Bay Hotel Group as a Weekend Front Desk Agent! This is your opportunity to deliver exceptional guest experiences while enjoying competitive pay and a vibrant work environment in the heart of San Francisco. We're seeking a detail-oriented professional with a passion for hospitality to manage front desk operations during weekend shifts (Friday-Sunday). If you thrive in fast-paced settings and love creating memorable stays, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance teams
- Maintain detailed records of guest interactions
- Uphold brand standards for cleanliness and professionalism
Qualifications
- 1+ years front desk or hospitality experience
- Proficiency with hotel property management systems
- Exceptional communication and problem-solving skills
- Ability to work flexible weekends and holidays
- Strong attention to detail and organizational skills
- Basic knowledge of San Francisco attractions
- Valid California driver's license preferred