Job Description
Are you a natural-born conversationalist looking for a rewarding career in a vibrant city? Horizon Hospitality Solutions is seeking a dynamic Front Desk Agent to join our growing team in Charlotte. We are urgently hiring individuals who are eager to learn, professional, and passionate about delivering exceptional guest experiences.
As the first point of contact for our clients and visitors, you will play a crucial role in setting the tone for their entire experience. We pride ourselves on a culture of inclusivity and growth, offering a supportive environment where your skills can flourish without the need for prior experience.
Why Join Us?
- Competitive hourly pay ($15 - $18/hr).
- Comprehensive on-the-job training provided.
- Health, dental, and vision insurance available.
- Opportunities for advancement within the organization.
- A collaborative and friendly work environment.
Responsibilities
- Welcoming Presence: Greet all visitors, clients, and employees warmly and professionally, ensuring a positive first impression.
- Reception Management: Answer incoming calls professionally, screen and direct inquiries, and take accurate messages.
- Administrative Support: Handle mail, deliveries, and packages with care; maintain a tidy and organized reception area.
- Visitor Management: Sign in guests, issue visitor badges, and coordinate meetings with staff members.
- Communication: Act as a liaison between departments and external parties, ensuring clear and timely communication.
- Basic Data Entry: Update guest logs and maintain accurate digital records of daily activities.
Qualifications
- No Experience Required: We are looking for attitude and aptitude; full training will be provided.
- Education: High school diploma or GED equivalent is preferred.
- Communication Skills: Excellent verbal and written communication skills with a friendly and approachable tone.
- Professionalism: Demonstrated ability to maintain a professional appearance and demeanor at all times.
- Technical Proficiency: Basic computer skills and comfort with standard office software.
- Reliability: Punctual and dependable with a strong work ethic.