Job Description
Join our award-winning team at Sunshine Hospitality Group as a Front Desk Agent! We're seeking enthusiastic individuals with a passion for hospitality to be the first point of contact for our guests. No prior experience is required – we provide comprehensive training to ensure your success. If you're a friendly, detail-oriented person ready to launch your career in the vibrant tourism capital of Florida, we want to meet you!
Responsibilities
- Deliver exceptional guest service with warm professionalism
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management systems effectively
- Uphold cleanliness and safety standards at the front desk
Qualifications
- High school diploma or equivalent
- Positive attitude and strong communication skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Customer service mindset (no experience required)
- Reliability and punctuality
- Willingness to work flexible hours including weekends
- Valid work authorization in the US