Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! No prior experience required – we provide comprehensive training to ensure your success. As the first point of contact for our guests, you'll create memorable experiences while working in our stunning Fort Worth location.
We offer competitive pay, flexible scheduling, and opportunities for advancement. If you're a people person with a passion for exceptional service, apply today and grow with us!
Responsibilities
- Provide warm, professional check-in/check-out services to all guests
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through consistent service delivery
- Assist with valet and concierge services as needed
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Exceptional problem-solving abilities
- Professional appearance and demeanor
- Ability to work flexible shifts (evenings/weekends)
- Valid Texas driver's license preferred
- Willingness to learn hospitality protocols