Job Description
Join our award-winning hospitality team at Harborview Hotels & Resorts in Long Beach! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training to launch your career in luxury hospitality. Work in our stunning waterfront property with competitive pay, benefits, and growth opportunities. Perfect for recent graduates or career changers passionate about customer service!
Responsibilities
- Check in/out guests efficiently using PMS systems
- Manage reservations and room assignments
- Address guest inquiries with prompt solutions
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized reception area
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Proficient with basic computer systems
- Professional appearance and demeanor
- Ability to work flexible shifts (nights/weekends)
- Valid California driver's license (if required for errands)