Job Description
Join our award-winning team as a Front Desk Agent at our flagship Albuquerque location! No hospitality experience required – we provide comprehensive training for motivated individuals eager to launch their careers. Enjoy a supportive environment with growth opportunities into management or guest relations roles. Perfect for recent graduates or career changers seeking a dynamic entry point into the thriving New Mexico tourism industry.
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage room reservations and inventory systems
- Handle guest inquiries with professionalism and warmth
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and effectively
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency (MS Office, reservation systems)
- Outstanding communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Albuquerque location
- Flexible availability including weekends/holidays