Job Description
Join our award-winning team as a Front Desk Agent at Grand Hospitality Group! We're seeking enthusiastic individuals with a passion for exceptional guest service to launch their careers in the heart of New York City. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, benefits, and opportunities for growth within our luxury hotel chain. If you're a people person with a positive attitude, apply today!
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and conduct
- Contribute to a welcoming atmosphere for all guests
Qualifications
- High school diploma or equivalent (required)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- No prior experience necessary – training provided
- Flexible availability including weekends and holidays