Job Description
Join our award-winning team as a Front Desk Agent where your passion for hospitality shines! No prior experience required – we provide comprehensive training to help you succeed. Be the first point of contact for guests, creating memorable experiences at our prestigious downtown Charlotte location. Enjoy competitive pay, growth opportunities, and a supportive team environment. Apply today and start your career in hospitality!
Responsibilities
- Provide exceptional guest check-in/check-out services
- Manage reservations and room assignments efficiently
- Answer phone inquiries and resolve guest concerns
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and presentation
- Assist with luggage and guest requests
- Participate in daily briefings and training sessions
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts (nights/weekends)
- Attention to detail and organizational skills
- Team player with collaborative spirit
- No experience necessary – training provided!