Job Description
Join our award-winning hotel team as a Front Desk Agent and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in our dynamic San Diego location. This role offers comprehensive training, flexible shift schedules, and opportunities for growth within our luxury hotel chain. If you're a people person with a passion for service, apply today to become part of our vibrant hospitality family.
Responsibilities
- Check in/out guests efficiently while maintaining high service standards
- Manage reservations and room assignments using hotel software systems
- Address guest inquiries and resolve complaints with professionalism
- Process payments and manage billing transactions accurately
- Coordinate with housekeeping and maintenance departments
- Maintain a clean and organized front desk area
- Assist with valet services and guest transportation needs
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic computer proficiency with willingness to learn hotel systems
- Professional appearance and positive attitude
- Ability to stand for extended periods and handle physical tasks
- Valid California driver's license (for valet duties)