Job Description
Join our dynamic hospitality team at Sunset Beach Resorts as a Front Desk Agent! We're urgently seeking passionate individuals to deliver exceptional guest experiences in our stunning Long Beach location. No prior experience required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible scheduling, and a vibrant work environment near the ocean. Apply today and start your journey with us!
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Respond to guest inquiries via phone, email, and in-person
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Assist with luggage and guest transportation needs
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer literacy and typing ability
- Ability to work flexible shifts including weekends/holidays
- Problem-solving mindset with attention to detail
- Positive attitude and customer service focus
- Must be authorized to work in the US