Job Description
Join our dynamic team at Oakland Hospitality Group as a Front Desk Agent! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy weekly pay, comprehensive training, and a supportive environment where your people skills shine. As the first point of contact, you'll create memorable moments for our guests while building a rewarding career in hospitality. Benefits include flexible scheduling, employee discounts, and growth opportunities into management roles.
Responsibilities
- Warmly welcome and register guests with exceptional service
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize property management software effectively
- Uphold cleanliness and organization at the front desk
- Contribute to a positive team environment
Qualifications
- No prior experience required - we provide full training!
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient with basic computer systems
- Ability to multitask in a fast-paced setting
- Positive attitude and customer-focused mindset
- Reliable and punctual work ethic
- Must be available to work weekends and holidays